The goal of this article is to provide you with tech resources to support you with remote learning during the RCM building closure.
How to contact support?
How can I boost/improve my home WiFi?
Please check out our Troubleshoot Home Internet ⚙️ article for help with troubleshooting your home internet/home WiFi. If you have Spectrum, Xfinity, or a fiber internet connection you can skip to section (2).
What if my device breaks?
During COVID, we have been performing curbside Chromebook/device repairs at the school. Please reach out to us via one of the support channels and we will schedule a repair. Repairs are typically completed the same day.
What happens if a student cannot make it to the school for repair?
If a student cannot make it to the school for a Chromebook repair, we will go to their house and repair/replace their device curbside. These repairs typically take 2-3 days as they are the last resort.
I need support right away, how do I get that?
We have a virtual office that can be joined by any smartphone, laptop, or most internet-connected devices. Simply go to help.suzorit.com and click on the "Virtual Office" tile. You will get a live tech right away.